Site Reliability Engineer, Software Delivery

The Software Build Reliability Engineering team is at the core of Apple's software development process. We are responsible for delivering the state-of-the-art operating systems, applications, and firmware to Apple customers. Our team is the primary support group for production builds of macOS, iOS, watchOS, tvOS, Xcode, and more! We are on a mission to deliver reliable services that help engineers at Apple do their best work, with a globally distributed team for 24x7 coverage. You'll play a critical role in the day-to-day operations of services relied upon thousands across Apple. You'll work alongside engineering teams to ensure they're successful. You'll innovate for the future of our services by investing in platforms for deployments, observability, scalability and operability. We believe that every engineer brings unique skills and perspective. Far more than any specific experience or skill, we are looking for engineers who want to build great software, learn and develop their skills, and ultimately enable others to develop amazing applications.

Description
As part of Software Delivery Services & Infrastructure SRE, you will be responsible for delivering reliable services and driving projects to a successful outcome. This role will focus on operating and supporting a distributed development workflow used by teams in Software Engineering. You will monitor SLOs, respond to incidents, troubleshoot issues, and ensure the service is up-to-date and secure. You will collaborate with engineering teams to implement best practices and shape technical decisions. To ensure your success, this job will provide you with: Passionate and talented coworkers around the globe that are ready to collaborate, mentor, and learn from you. Ownership to drive meaningful improvements to the operational reliability of the services you manage. Opportunities to contribute to the best practices used by SRE teams within Software Delivery training in technologies that may be new to you.
","responsibilities":"Deep understanding of Linux system administration and its implications for service reliability (MacOS is a plus)

Expert-level troubleshooting and problem-solving skills, with a demonstrated ability to diagnose and resolve complex issues under pressure.

Exceptional communication skills (written and verbal), with the ability to clearly articulate technical concepts to both technical and non-technical.

Preferred Qualifications
Development experience with Go, Python, Swift, or similar languages

CI/CD pipeline creation with Jenkins or similar services

Proven ability to self-manage large, complex projects and consistently meet deadlines

Minimum Qualifications
Excellent understanding of micro-services architecture and its operational considerations.

Exposure to Container orchestration with Kubernetes

Experience leading and mentoring other engineers, fostering a culture of learning and continuous improvement

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.